Nicole Akoukou Thompson's Experience:
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Reputation Specialist at BrandYourself
December 2015 - Present | New York City• Maintain customer profiles and broker client upsells to higher tiers of service • Cultivate online branding for 15-25 high-profile clients, overseeing existing or unforeseen negative search results • Manage more than $100,000 in annual revenue • Engage with users to formulate relevant content, websites, and social media properties • Organize and send reports to clients, which regularly summarize the efforts invested into a campaign • Active member of the SEO community • Active contributing voice within the Concierge department
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Barista/ Shift Leader at Coffee Cartel
2011 - PresentConfigured and reengineered the company 's website, handling design and content: www.thecoffeecartel.com; as shift leader, counted the register drawer at the end of shift; served hundreds of customers daily o Cleaned and maintained coffee shop o Handled register
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Content Writer, Intern at Indie Flava
2011 - PresentProvided clear reviews on various performing arts mediums within the alternative youth community in New York; created short individual artist profiles highlighting performance and achievements
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Culture Editor/ Features Writer at Latin Post
September 2013 - December 2015 | New York CityContributes Latino/Hispanic-centric articles for the up-and-coming start-up LatinPost.com, supplying feature pieces related to health, statistics, women, the LGBT community, diversity, literature, culture and special interests. I've interviewed countless authors and key influencers while meeting tight deadlines. Tireless contributor to the #Palabras, #EmergingMarkets, #Sabor and #Salud standing content channels.
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Freelance Writer at Madame Noire
May 2012 - November 2014Prepared content regarding African American women in entertainment; conducted research to support articles; SEO, and prepared photo accompaniments for articles
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Opinion Columnist at BK United
September 2013 - February 2014 | New YorkProvided thoughts, comments and opinions on movies, music, television, food/drink, politics or anything of interest. In addition, educated viewers and visitors to Brooklyn's culture, landmarks and way of life with critiques and observations.
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Character Education Specialist at NIA Community Services Network
April 2013 - September 2013Introduced and reinforced the 6 Pillars of Character (Trustworthiness, Respect, Responsibility, Fairness, Caring and Citizenship) to kindergarten, first grade, second grade, fourth grade and fifth grade students. Encouraged students to practice good citizenship. Hosted creative games and activities which help to promote team building skills.
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After School Counselor/Summer Camp Counselor at YMCA
June 2012 - March 2013Led children in creative activities; designed and improved educational curriculum; facilitated physical fitness and sports play; constantly exercised child safety procedures
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Contributor at Dialect Magazine
November 2011 - December 2012Conducted routine fact-checking to maintain integrity of the publication; composed relevant non-fictional, autobiographical articles regarding the topics of: culture, travel, music & history o Maintain consistent journal & records of observation obtained while on assignments abroad for future publication
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PR and Social Media Intern at Barstalk.com
2011 - 2012Created & distributed press releases & personalized ads while making routine contact with newspapers/magazines; provided innovative proposals for improved advertisement; & served as 2nd point of contact between company owner & the media
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Writer, Intern at Joonbug.com
2011 - 2012Scouted social venues for publication critiquing the dynamics of an individual bar scene; Investigated which bars are economically attractive
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Writer/Contributor at Eleven Magazine
2010 - 2011Drafted articles regarding up-&-coming music or musical artists; performed dynamic market researched dynamics within the St. Louis music arena; utilized ethnographic pedagogy to obtain concise biographies of featured artists
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Multi-Media Contributor at Vital Voice Magazine
2011 - 2011Wrote online articles & contribute on-site photography for website publication; conducted routine interviews for future articles
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Supervisor at Africa Resurrection and Restoration Ministries
2009 - 2011Wrote monthly articles for daily newspaper regarding upcoming events; contacted radio stations and television stations, providing them with promotion kits. o Led a group of employees in creating databases that included local churches, businesses and organizations in an effort to provide assistance to the youth in Africa, the Caribbean and America; hosted several fundraising events.
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Volunteer/Intern at Belas Artes
2010 - December 2010Assisted with preparation for upcoming events and exhibits; wrote press releases and proposals; content writing for the organization's website
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Lab Assistant at Knox College Computer Lab
2007 - 2010Assisted students with computer issues; operated different programs and worked with copy machines, scanners and printers.
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Co-Facilitator at Galesburg Public Library
2010 - 2010Worked in a team of four to present various creative writing workshops to local middle school-aged children; created and planned agendas for each monthly session; created a zine, a compilation of the children's writing
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Assistant at Richard T. Crane High School
2007 - 2008Worked in the main office of a public high school, taking massages and making appointments for the principal; answered roughly fifty phone calls a day; completed clerical and administrative tasks; managed the filing and paperwork; assisted parents, teachers, faculty and students; overseer of student attendance records